I recently signed up to the empower program and received the software yesteday. I expect that my membership id has been activated but msdn does not recognise it and so I cannot access the keys to install the software.

I have type in my name, email address and membership id and am getting the "The subscription information you have entered is not valid." error message.

The Partner Resource Center team should be able to assist you with this. You can find the local contact details on https://partners.microsoft.com/PartnerProgram/ContactMicrosoft.aspx.

There should also be a direct Empower support email address in the information that you received after enrolling.

-brenda (ISV Buddy Team)