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Work Item publishing errors


Work Item Publishing Errors

When trying to publish a .mpp project file to vsts project....

Details:
This work item cannot be published because it is assigned to more than one resource.

It seems to be using <lastname>,<firstname> to be TWO different resources. The resource names are filled in automatically from the work items that are imported into the .mpp file. Why does the publish function treat them differently and what changes can I make to work around this error?

I heard there may be a patch for this in 3Q06.

LML
See http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=277816&SiteID=1 for potential workarounds for this issue. The problem is that comma is used as delimiter for resource names. The fix is rolled into service pack.


http://blogs.msdn.com/narend
Naren Datha - MSFT

Naren,

Can you tell what kind of fix is provided for this

Thanks

Sanjay

SanjayNarang
Is the service pack that contains this fix available today?
LML
The service pack is not yet available, but should be available in near future. You can get the fix by contacting support and asking for knowledge base fix# 919232. I believe this is code fix to handle this scenario, and someone else might answer on the specifics here.


http://blogs.msdn.com/narend
Naren Datha - MSFT

Can anyone tell me how to contact that support team.... I was told during an online chat session with non-tech support that I could call support and get the hotfix for free... but, the MS link she gave me to get the phone number was a bad link... all the numbers I've found so far are for "fee" based support...

What phone number do you use? thanks!

scottbyrge

CSS number is 800/936-5800 if from US (see <http://support.microsoft.com/> for calling from other countries) . Though it may be fee based, you can talk to CSS support person and explain all you need is just the fix, and ask them if this needs to be paid support call. The reason the fix needs to be obtained from support is because we may need to do some investigation to make sure the fix is applied correctly.




http://blogs.msdn.com/narend
Naren Datha - MSFT
reply 7

You can use google to search for other answers

 

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