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File Attachments NOT opening

We are running TFS Beta 3 Refresh, Single Server.

We can attach files (pictures, txt files etc) to a bug or task but when we try to open an attachment Internet Explorer spawns and just sits there forever trying to access a page.
I can only get the attachment to display (and even then it only displays inside Internet Explorer and does not spawn the asssociated program to view the attachment) by pushing the stop button then hitting refresh. THe attchement then displays inside of IE. I have added our server website to the trusted sites and that did not work. I have also tried lowering the security settings for each zone and that did not work. Also, after I have done this and I close IE it throws a memory exception dialog box.

Anybody have any suggestions on either what I'm doing wrong or how to open attachments properly?
Thanks

happer

Thanks for reporting this Happer. Does the open fail always or few times? We fixed a bug where the attachment open in IE was hanging the second time of opening an attachment post beta3.

What version of IE you are using? We never seen a bug on memory exception when closing IE. Does it happen always?

Attachments opening in IE itself is known issue and that is behavior of IE. We are not planning to change it. You can save that file from IE's File/Save-as and then view it in the application you desire.

http://blogs.msdn.com/narend

Naren Datha

Thank your for you quick reply!

Yes, the open ALWAYS fails for me and the only way I can get it to open is by the steps I outline in my previous post (hitting stop then refresh). I am using IE version 6.0.2900.2180.xpsp_sp2_gdr.050301-1519.
The Application error I get when I close IE after it tries to open an attachement is the following:

iexplore.exe Application Error
The instruction at "0x1001ce27" referenced memory at "0x1001ce27". The memory could not be read.

I get this error EVERY TIME after I close IE after it has spawned from trying to open an attachement.

Let me know if you need more details or info.

Thanks

happer

Happer,

There were few known issues with opening external IE windows from VS, so we changed the behavior to shell execute, which is same as pasting the attachment URL in start/run box. Can you copy the URL for the attachment (it should show in address bar of IE after you see the attachment) and try pasting in start/run? Does it cause the same behaviors 1) requiring a refresh and 2) crash on close?

I have same version of IE and do not see this problem, but am using later version of client.

Thanks
Naren

http://blogs.msdn.com/narend

Naren Datha

Hi Naren!

Thanks again for your quick response!
I found the culprit and it is the google toolbar! I first tested to see if it was just the popup blocker on both IE and google toolbar doing it but that did not help when I disabled them. So I then uninstalled the google toolbar and it works fine now. I guess we should inform google of this because MANY people use that toolbar.

happer

I believe the google toolbar is the culprit in some cases, but I am not using the google toolbar and still have this problem. (On the other hand I am using the MSN toolbar with tabbed-browsing, etc).

Has this been fixed in the post-Beta 3 versions?

~slee

slee

We fixed many issues post beta3 by using shellexecute to open file attachments. You can verify if this is fixed by pasting the attachment URL (you can get it from address bar of IE when you open attachments) into the start/run box. The behavior you see would be how post-beta3 versions will open attachments.

http://blogs.msdn.com/narend

Naren Datha

I was receiving IEXPLORE.EXE-Application Error The instruction at 0x1001cd11 referenced memory 0x1001cd11 the memory could not be read. I got it each time I closed internet explorer. I had no other issues but that one.

After reading this forum I removed my google taskbar and the problem has gone away. Thanks. You answered a question tech support could not.

florida

JesseStC

This was the same issue that I was having and I am going to try to remove the google toolbar. Thanks for clarifying the issue of this happening when closing IE as I didn't have the attachment problem. Thanks again.

mtechsup

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